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Old 08-09-2013, 02:26 PM   #1
Randolph Dilloway
 
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Default Food Truck Justice: Heated Tweet to Jewish Financial Firm Gets Worker Fired

Food Truck Justice: Heated Tweet to Financial Firm Gets Worker Fired

Turns out, O’Connor moonlights as a reporter for the New York City culture blog The Awl, and he wrote a lengthy article on the firing, including lurid details about Glass Lewis’s tip-snubbing employees, that ran it on Tuesday. It read, in part:

"This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170.

"I was making sandwiches, another worker took the order and a third made the milkshakes and watched the grills. A line grew while we worked, and we had to tell other customers that their lunch orders would take longer than usual. They paid; I asked my co-worker who was dealing with the money how much of a tip they’d left. They had left actually no tip at all. (They had paid with a card so we checked the cash tips to see if there’d been a bump. There hadn’t.)

"I asked some of the group as they were picking up their orders if they had intended to not tip. They hemmed and hawed and walked away."


The reaction was swift and impassioned. Readers swarmed social media to berate Milk Truck and Glass Lewis over the incident with expletive-riddled rants, in an effort that at times seemed to suggest Americans had found a new reason to distrust the financial services industry. O'Connor quickly became a folk hero among service workers.

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Katherine Rabin, Chief Executive Officer of Glass Lewis
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